WIC Training and Program Development Manager (HSC 4) DOH8971

About the Department

WIC Training and Program Development Manager - Health Service Consultant 4

Prevention and Community Health – Office of Nutrition Services

This full-time, permanent home-based (remote) position offers a hybrid work arrangement, combining remote work with occasional scheduled onsite work at our DOH facility in Tumwater, approximately 0-1 days per month. Field work throughout the state may be occasionally required and is expected to comprise less than 3% of work time.

The Opportunity

The Washington State Department of Health (DOH) works to protect and improve the health of people in Washington State. The Division of Prevention and Community Health (PCH) partners with communities and organizations across the state to improve health and reduce barriers to services.

Within PCH, the Office of Nutrition Services (ONS) works to improve the lifelong nutrition and health of Washington communities through nutrition education, referrals to services, breastfeeding promotion and support, and increased access to healthy foods. ONS serves more than 200,000 participants each year through programs that promote healthy starts, healthy choices, and access to essential services.

This position leads the Communication and Training Team (CTT) for the Special Supplemental Nutrition Program for Women, Infants and Children (WIC). Reporting to the Nutrition and Client Service Section Manager, this position supervises CTT staff and provides leadership for statewide WIC training, policy implementation, communication, and participant nutrition education materials.

The position plays an important role in ensuring local WIC staff have access to high-quality, participant-centered training and resources that meet state and federal requirements. The position also participates in the ONS Extended Leadership Team and works collaboratively with program leaders, local WIC agencies, and other partners to support consistent and effective WIC services across Washington.

Key Responsibilities Include:

Team Leadership & Supervision

• Supervise and manage staff within the ONS Communication and Training Team.
• Provide direction, coaching, and support to staff responsible for WIC communication, training, and program materials.
• Establish priorities and coordinate team activities to support statewide WIC program needs.

WIC Staff Training & Development

• Coordinate training for local WIC staff to support consistent, participant-centered service delivery.
• Ensure training is accessible, relevant, and aligned with state and federal WIC requirements.
• Coordinate training related to WIC policies, procedures, and program implementation.
• Identify training needs and support the development and delivery of resources that strengthen staff knowledge and practice.

Policy & Program Implementation

• Coordinate the development, communication, and implementation of WIC policies and procedures.
• Work with program teams and local WIC agencies to support understanding and consistent implementation of policy changes.
• Translate complex program requirements into clear, practical guidance and training for WIC staff.

Participant Nutrition Education

• Coordinate the development of participant nutrition education materials and training resources.
• Support nutrition education approaches that are culturally responsive, participant-centered, and consistent with WIC program requirements.
• Collaborate with program staff to ensure materials effectively support healthy choices and access to nutrition services.

Leadership & Collaboration

• Participate in the ONS Extended Office Leadership Team (EOLT), Clinic Operations Team, and other ONS meetings and workgroups as assigned.
• Collaborate with internal teams, local WIC agencies, and statewide partners to address training, policy, communication, and program implementation needs.
• Contribute to statewide efforts that strengthen the quality, consistency, and accessibility of WIC services.

Why You’ll Love This Role

This role offers the opportunity to make a meaningful statewide impact by strengthening the training, resources, and support available to WIC staff and families across Washington. Working alongside a collaborative and supportive team, the position will partner with program leaders, local WIC agencies, and statewide colleagues to improve how nutrition services are delivered. The role also provides opportunities to grow as a people leader, contribute to program strategy, and help shape training and policy implementation for one of Washington’s largest nutrition programs.

Required Qualifications 

There are multiple pathways to qualify for this position. You must meet one of the options provided and any additional criteria listed. Experience may have been gained through paid or unpaid activities. 

Please ensure any relevant experience defined below is outlined in your cover letter, resume, and/or applicant profile.

Option 1: Six (6) or more years of experience leading or managing a health services or public health program 

Option 2: Bachelor’s degree in nutrition science or other public health related programs AND Two (2) or more years of experience leading or managing a health services or public health program

Additional Required Knowledge, Skills, Abilities, and Experience

Preferred Qualifications

While these aren’t required, having them can help you stand out as a candidate.

Employee Benefits 

We offer a solid benefits package that supports you and your family’s health, financial security, and work-life balance. You’ll have access to comprehensive medical, dental, and vision coverage, life and long-term disability insurance, flexible spending and health savings accounts, and retirement plans that help you plan for tomorrow while you’re living today. Paid holidays, vacation and sick leave help you recharge, and additional programs like dependent care assistance and professional development opportunities add value beyond basic coverage. Join us and enjoy benefits designed to care for you as much as you care about public health. Learn more about DOH benefits and see how we support your life at work and beyond by visiting Work@Health. 

About the Washington State Department of Health

We're nearly 2,000 professionals across Washington working together to protect and improve community health. Guided by our values of Equity, Innovation, and Engagement, we address health disparities, respond to emerging challenges, and strengthen systems that support resilience.

At DOH, we help reduce barriers, collaborate with diverse communities, and champion equitable health outcomes. We're passionate people who are driven to make a difference in public health. Our work depends on people who take action to learn and grow and who take action to meet the needs of others every day, in service of a healthier Washington. Explore more about the Department of Health, our programs, and our impact by visiting our website.

Working Conditions:

The following describes the working conditions of this position, with or without reasonable accommodation.

Work Setting:

Schedule:

Travel Requirements:

Tools & Equipment:

Customer Interactions:

Other:

APPLICATION DIRECTIONS:

We’re committed to a fair and equitable hiring process. Only materials submitted through the official application will be considered. Emailed resumes or documents won’t be accepted or shared with the hiring manager.

Click “Apply” to complete your application. Attach your resume, cover letter, and DD-214 (if applicable). List at least three professional references, directly in your Applicant Profile or as a separate attachment, including a supervisor, a peer, and someone you’ve supervised or led (if applicable).

DO NOT INCLUDE private details like your SSN or birth year, personal photos, transcripts, certifications, diplomas, projects, portfolios, or letters of recommendation.

Veterans Preference: Applicants wishing to claim Veterans Preference must attach a copy of their DD-214 (Member 4 copy), NGB 22, or a signed verification of service letter from the United States Department of Veterans Affairs to their application. Please remove or cover any personally identifiable data such as social security numbers and birth year

Equity, Diversity, and Inclusion: We regard diversity as the foundation of our strength, recognizing that differing insights and abilities enable us to reflect the unique needs of the communities we serve.  

DOH is an equal-opportunity employer. We prohibit discrimination based on race/ethnicity/color, creed, sex, pregnancy, age, religion, national origin, marital status, the presence or perception of a disability, veteran’s status, military status, genetic information, sexual orientation, gender expression, or gender identity. 

Questions and Accommodations: If you have questions, need assistance with the application process, require an accommodation, or would like to request this posting in an alternative format, please contact Andrea Thieme at [email protected] and reference DOH8971.

Technical Support: Reach out to NEOGOV directly at 1-855-524-5627 for technical support and login issues. 

Other Qualifications

This recruitment may be used to fill positions of the same job classification across the agency. Once all the position(s) from the recruitment are filled, the candidate pool may be used to fill additional open positions for the next sixty (60) days. 

Only applicants who follow the directions and complete the Application Process in full will have their responses reviewed for consideration. 

Experience and education selected, listed, or detailed in the Supplemental Questions must be verifiable on the submitted applicant profile.

Benefits

More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note:  If the position offers benefits which differ from the following, the job posting should include the specific benefits. 

Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS).  New employees have the option of two employer contributed retirement programs.  For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP).  This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays 
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday. 

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave 
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave. 

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in WAC 357-58-175, an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.  

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave 
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave
Leave Sharing
Parental Leave
Family and Medical Leave Act (FMLA)
Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 01-07-2026

Supplemental Questions

Required Question

Agency Information

EmployerState of WashingtonAddress View Job Posting for Agency Information

View Job Posting for Location, Washington, 98504 Website http://www.careers.wa.gov