New York City or Austin or King of Prussia or Scottsdale
Workforce Manager, Employer Services
Job details
- Location
- New York City or Austin or King of Prussia or Scottsdale
- Work type
- Hybrid
- Compensation
- $80,000 - $95,000/yr
- Posted
- 6 days ago
- Apply on
- job-boards.greenhouse.io
About this role
5+ years workforce management, forecasting, or capacity planning in a contact center or service environment; experience with multichannel queues; advanced Excel and WFM tools; strong analytical and communication skills.
What you'll do at Vestwell:
- forecasting capacity
- scheduling staff
- reporting insights
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