Assistant Manager

Firehouse Subs® is a fast-casual restaurant brand serving hearty, flavorful subs and sandwiches made with high-quality meats and cheeses. With heartfelt service at the center of everything we do, our team members help create a welcoming experience for guests every day. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is built on a long tradition of fire and police service and a mission that goes beyond the restaurant. We’re proud to be part of a brand that consistently earns top recognition for food quality, friendly service, and taste. Firehouse Subs also helps support its community through the non-profit Firehouse Subs Public Safety Foundation®, which works to save lives. When you join our crew, you become part of a purpose-driven team that values great service, teamwork, and putting care into every order.

Firehouse Subs is now looking for awesome Assistant Managers with open availability to join our team!

As an Assistant Manager, you’ll help lead the restaurant every day—from supporting hiring and training, to delivering the highest-quality customer service, to helping meet sales goals while serving the most delicious sandwiches. You’ll be an essential part of our leadership team.

Role Overview

The Assistant Manager supports the Restaurant General Manager (RGM) by helping manage daily operations for a single restaurant and driving key performance outcomes. You’ll operate under the direction of the RGM and directly lead a team of Hourly Shift Coordinators and Team Members (typically 4–8 employees).

What You’ll Do

You’ll set the pace and the example. We’ll teach you how to make a sub, but we’re looking for a leader who can guide the crew with confidence, enthusiasm, and consistency.

Along with leading the team, your day-to-day may include:

• Making subs

• Running the register

• Keeping the restaurant clean and stocked

• Supporting scheduling

• Managing shifts

• Training and developing team members

• Handling other shift duties as needed

Benefits of Working at Firehouse Subs

• Competitive wages

• Awesome, team-oriented environment

• Paid training at full wage

• Opportunities for professional growth and development

• Flexible scheduling

• Uniforms provided

• Fast-paced work environment

• One free meal on the clock and other meal discounts off the clock

• Performance-based pay raise

• No late hours or dirty grills

• And more!

Reports To: General Manager

We’re Looking For

Previous restaurant experience is preferred. You should be fun and friendly, but firm when it matters. Most of all, you’ll be someone who motivates others, delivers great customer service, and helps build a positive team culture.

Ready to Lead?

We’ll bring the training—you bring the positive attitude. If you’re ready to help our team deliver an outstanding Firehouse Subs experience, apply today!

Firehouse Subs | Mechanicsburg, PA is an Equal Opportunity Employer.

Requirements

• At least 1 year of management experience required.
• Open availability required, including weekends and all scheduled shifts.
• Proven cash handling experience required.
• Comfortable using Microsoft Office tools (Word, Excel, Outlook) desired.
• Provide top-notch customer service at all times.
• Ability to lead, coach, and develop a strong team.
• Must be at least 18 years of age.