BUSINESS ANALYST I

The University of Texas Rio Grande Valley is hiring a Business Analyst I to support software application implementations and ongoing functional department support. The role assists with ERP and other application implementations, production support, requirements analysis, reporting, training, and process improvement.

What you'll do:

• Learns functionality of ERP application module(s) and other software applications assigned
• Develops fluency in other ERP module(s) and applications supported by the department
• Performs simple application configurations and document setup changes
• Provides on-going production support, troubleshooting, issue resolution and user training
• Analysis and testing of software patches, reports, forms, interfaces
• Gathers, analyzes, and documents business requirements from end-users on their application needs
• Performs data queries/extracts & ad hoc reporting (report writer and/or reporting tools)
• Researches and explores ERP application module functionality
• Develops training materials and Procedures Manual and/or Maintain setup documents for Software/Module area(s) of responsibility and conduct training sessions
• Facilitates application vendor support
• Collaborates with other Business Analysts on projects, tasks, scheduling, patches/upgrades, etc
• Assists with Business Process Improvement

What they're looking for:

• Bachelor's degree related to functional area assigned from an accredited University
• Experience in functional area assigned
• Proficient in Microsoft Office software, including Access, PowerPoint, Excel and Word
• Ability to read, understand, interpret and apply instructions in application system manuals
• Ability to maintain the security or integrity of the critical infrastructure
• Bachelor's degree in CIS or CS from an accredited University
• Basic knowledge of Project Implementation Life Cycle and Database Structures
• Basic knowledge of production control
• SQL experience or other database query language programming
• Documentation Skills (Swim Diagram, Gap Analysis, Process Flow, etc.)
• Microsoft Projects and Visio knowledge