Business Office Representative

Job Title: Business Office Representative

Location: Novant Health – Outpatient Surgery Center

Schedule: Tuesday through Friday, 7AM- Noon (No weekends or holidays)

The Business Office Representative’s primary job responsibility includes scheduling, patient registration, receptionist, and admitting duties.

• Education: High School Diploma or GED, required. 2 Year / Associate Degree, preferred. 4 Year / Bachelors Degree, preferred.
• Experience: 1 year of experience in Medical Business Office experience, preferred. 
• Additional Skills (required): Computer literacy, able to do word processing and Excel spreadsheets; able to independently use office equipment such as fax, copier and scanner; sufficiently proficient in medical equipment to guide the selection and bid process. Able to operate all appropriate clinical equipment in a safe and appropriate manner. Able to perform the necessary functions on the center's computer systems. Cooperative work attitude toward co-employees, management, patients, visitors and physicians. Ability to make decisions and solve problems. Language skills adequate for high-level written, interpersonal and telephone communication in American English. Ability to read and interpret documents and communicate clearly with patients, physicians, and staff. Ability to add, subtract, multiply, and divide in all units of measure. Ability to compute copay amounts based on percentages and the ability to conduct currency transactions as required. Ability to apply common sense understanding to carry out instructions furnished in written or oral form. Ability to deal with upset or irate patients in a calm manner.

 At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.