Child Support Specialist Trainee

About the Department

In a training capacity, performs entry-level Child Support Enforcement Work. Through formal
classroom training and on the job training, job assignments are designed to develop familiarity with
Child Support Laws, regulations, policies, programs, and services of the Bureau of Child Support
Enforcement (BCSE). You will learn in this position with a training period where employees perform
beginning level Child Support case work in processing cases through locations, case development,
initial notice to non-custodial parents regarding obligation and Child Support Enforcement
involvement. Under close supervision will learn to acquire knowledge and abilities leading to the
independent management of a caseload in Child Support Enforcement. This position requires
monthly evaluation and progress monitoring by supervisory staff. Will learn to acquire the knowledge
and abilities to manage a caseload in the area of Child Support Enforcement; become familiar with
agency policy and State and Federal Laws. Will learn to locate parents, assets and sources of
income and calculate the Child Support formula. Research legal sources such as statutes, court
opinions, rules and regulations, and compile case information by reviewing public documents,
interviewing customers, or gathering information from other agencies, and case files for the BCSE
Attorney. Performs beginning level work in responding to customer service inquires to include
resolution of less complex case issues, compose routine correspondence, and maintains
confidentiality of Information. This posting is for a Caseworker. This Position is located in Wood County.


Click The APPLY Link To Apply Online. 

Minimum Qualifications

Training: High school diploma or equivalent.
AND
Experience: Four (4) years of clerical and/or paraprofessional experience.
OR
Substitution: Successful completion of study from an accredited college or university may be substituted for the required experience at a rate of one (1) year of experience for thirty (30) credit hours of education.
Special Requirement: Availability of a vehicle for continuous use may be a requisite of employment.

Special substitution:  To allow clerical/customer service, and corrections/community corrections experience to substitute
for required training or experience.

Benefits

State employment offers a variety of benefits.  Click HERE to visit the Division of Personnel's Benefits Page.

Agency Information

EmployerWest VirginiaAddress 1900 Kanawha Blvd. East
Building 3 Suite 500
Charleston, West Virginia, 25305 Phone(304) 558-3950
Website http://personnel.wv.gov