Child Support Specialist Trainee

Nature of Work

BCSE27015 – 0511P03322 – Ohio

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In a training capacity, performs entry - level Child Support Enforcement Work. Through formal classroom training and on the job training, job assignments are designed to develop familiarity with Child Support Laws, regulations, policies, programs, and services of the Bureau of Child Support Enforcement (BCSE). You will learn in this position with a training period where employees perform beginning level Child Support case work in processing cases through locations, case development, initial notice to non-custodial parents regarding obligation and Child Support Enforcement involvement. Under close supervision will learn to acquire knowledge and abilities leading to the independent management of a case load in Child Support Enforcement. This position requires monthly evaluation and progress monitoring by supervisory staff. Will learn to acquire the knowledge and abilities to manage a caseload in the area of Child Support Enforcement; become familiar with agency policy and State and Federal Laws. Will learn to locate parents, assets and sources of income and calculate the Child Support formula. Research legal sources such as statutes, court opinions, rules and regulations, and compile case information by reviewing public documents, interviewing customers, or gathering information from other agencies, and case files for the BCSE Attorney. Performs beginning level work in responding to customer service inquires to include resolution of less complex case issues, compose routine correspondence, and maintains confidentiality of Information. This posting is for a Caseworker. This Position is located in Ohio County.

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Alternate posting number: BCSE27016

0511P03322

Minimum Qualifications

Training: High school diploma or equivalent.
AND
Experience: Four (4) years of clerical and/or paraprofessional experience.
OR
Substitution: Successful completion of study from an accredited college or university may be substituted for the required experience at a rate of one (1) year of experience for thirty (30) credit hours of education.
 
Promotional Only: Two (2) years of experience performing multi-step clerical duties at the full- performance level.
 
Special Requirement: Availability of a vehicle for continuous use may be a requisite of employment.

Other Information

PG:  9     $31,533 - $53,916

Market Rate: $48,122

Probationary period of twelve (12) months - (SPB 3013)  

To allow clerical/customer service, and corrections/community corrections experience to substitute for required training or experience. 

Please e-mail application to [email protected]

Please mail applications to Danielle Corley at 18351 Veterans Memorial Highway  Kingwood WV. 

Please include Posting Number: BCSE27015

Please note: Applications of covered state employees, mail applications to DOP, or applications completed by DOP's on-line method are not forwarded to BCSE.

 

 

 

 

Benefits

State employment offers a variety of benefits.  Click HERE to visit the Division of Personnel's Benefits Page.

Agency Information

EmployerWest VirginiaAddress 1900 Kanawha Blvd. East
Building 3 Suite 500
Charleston, West Virginia, 25305 Phone(304) 558-3950
Website http://personnel.wv.gov