Coordinator Human Resources

IHG Hotels & Resorts is a global hotel group focused on delivering hospitality experiences for guests and colleagues. The Coordinator Human Resources performs entry-level human resources and administrative duties, supports employee inquiries and HR programs, coordinates orientations and recruitment activities, and maintains employee records and office operations.

What you'll do:

• Act as primary point of contact for employees for routine inquiries regarding employment, policies, procedures, and payroll and/or benefits issues. Follow-up as needed to ensure resolution. Escalate serious matters to supervisor as needed
• Coordinate the preparation of employee orientation, training sessions, and employee morale programs or events. May participate in presenting new employee orientation materials. Meet with new employees to review new hire paperwork for accuracy and completeness
• Assist in the communication and administration of employee benefit programs; distribute information and forms to employees
• Assist with the recruitment process which may include screening, routing, tracking, and filing of resumes and applications, scheduling interviews, processing background, employment verification and reference checks, writing and mailing correspondences to candidates, solicited resumes and/or applicants, maintain internal and external job posting sites, place advertisements, and enter applications, resumes, and hire information into system(s)
• Prepare a variety of correspondence, reports, and/or presentations which may include:
• Gathering and summarizing information from various sources
• Analysis and summary of data
• Creating spreadsheets, charts, and/or graphics
• Entering, retrieving and/or manipulating data within software programs or databases
• Organize and expedite flow of work; follow-up on pending matters; communicate and interpret instructions; and communicate information to staff or clients in manager’s absence. Maintain manager's appointment calendar and complete and submit expense reports; coordinate telephone/conference calls and incoming mail; set up and maintain filing systems, etc. Maintain an organized, clean, and professional work area
• Identify and assist in planning for the purchasing of supplies, equipment, facilities and services necessary to maintain an efficient office
• Complete and/or coordinate activities related to assigned projects; assist in establishing project timetables, action steps and status updates; follow-up, as appropriate, to ensure timely execution to meet established deadlines

What they're looking for:

• High school diploma or equivalent and at least 1-2 years' experience in Human Resources or Administrative Support
• Must speak fluent English
• Strong customer service and communication skills required with ability to effectively communicate with all levels of the organization
• Excellent computer skills including MS Word, PowerPoint and Excel
• Ability to type at least 45 WPM
• Ability to maintain confidential information is critical
• Mathematical skills, including basic math, percentages and variances are utilized frequently
• Some college preferred
• Other languages preferred
• ADP/Timesaver experience preferred

Benefits:

• Paid time off
• Medical insurance
• Dental insurance
• Vision insurance
• 401k