Medication Management Specialist - Mediful

AMBULATORY CARE 

MEDICATION MANAGEMENT SPECIALIST

Monday-Friday, 8am-5pm

(Training on-site, with some on-site visits/meetings as needed after training)

Novant Health is seeking a Medication Management Specialist, to join our ambulatory pharmacy team, to deliver optimal medication management across all dimensions of care, every time.

*5+ years of pharmacy experience, required*

Preferred Experience/Credentials

• Customer service oriented
• Highly motivated individual who is self-directed and able to execute tasks in a quickly changing environment
• Ability to multi-task, prioritize essential tasks and meet deadlines
• Basic understanding of Medicare, STAR ratings
• Requires knowledge of prescription assistance programs and available resources to reduce cost of medications

Remote opportunity within our approved hiring footprint.  Will need to come on-site as needed.

• Partnership with NHMG providers and clinical staff to provide remarkable patient care.
• Assists with Medication Therapy Management and other clinical pharmacy outreach programs.
• Assists pharmacists with reviewing and processing refills, prior authorizations, and patient assistance applications.
• Obtain medication histories, including fill history, for medically complex patients.
• Addresses insurance, reimbursement, and payment issues as appropriate by communicating with insurance providers, patients, and pharmacists.
• Monitors adherence by contacting the patient at least monthly to ensure adherence and determine refill needs as applicable.
• Contacts patients and schedules appointments as necessary.
• Have a clear understanding of quality improvement principles.

• Education: High School Diploma or GED, required.
• Experience: Minimum of five years experience in pharmacy, required.
• Licensure/Certification: PTCB Certification, required. NCBOP License, required.
• Additional Skills (required): Considerable knowledge of medication names (both trade and generic) and their doses, routes of administration and adverse effects. Demonstrates patient interview skills and strong written and verbal communication skills with other healthcare professionals. Ability to follow verbal and written instructions. Basic technology skills. Other duties asoutlined in Novant Health and facility specific policies and procedures. Ability to drive/travel to multiple facilities/locations as needed.

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.