Objective: The position of the Sales & Marketing is to focus on building relationships with existing customers and referral sources. One must also promote the organization in a light to gain prospective clients to increase overall growth. Most importantly, one must ensure the core values of the ServiceMaster Brands.
Most importantly, one must ensure the core values of the ServiceMaster Brands:
Honor God in All We Do
Help Our Team Develop
Build Client Relationships
Grow Profitably
Tasks:
· Create, manage, and maintain key relationships with insurance agents, adjusters, and customers
· Assist Management with coordinating recruiting or organizational events
· Assist with administrative work during CAT mode, which may fall outside of normal business hours
· Maintains a consistent social media presence on common social media platforms to focus on employee/ customer engagement
· Provides an overall good representation of ServiceMaster by McCann
· Plan and execute campaigns for promotions, events, service launches, and amenities.
· Operates and manages efforts in Restore365 (our web-based management system)
· Ensure customer satisfaction with key relationships (Agents, Adjusters, Customers) during services and develop additional prospects. Luxor Tracking, Restore 365, and the Pipeline notetaking must be used.
· Prepares documents for job file reviews with current and prospective clients.
· Documents and reports on key referral-source relationships weekly and monthly
· Participation of Continuing Education (CE) Class, as well as, the event coordination and scheduling
· Assist with answering phone calls
Qualifications and Requirements:
· High school graduate or equivalent: college degree preferred
· 6-12 months of sales experience or prior sales training
· Valid Driver’s License with approved driving privileges
· Great verbal and written communication skills
· Excels in customer service
· Highly motivated, strong work ethic
· Build rapport naturally and establish trust, leading to lasting customer relationships
· Must have the ability to present information to customers one-on-one and in small groups
· Has a good aptitude for basic math and budgeting.
· Local and regional travel may be required for trade shows, training, and networking
· Must have the flexibility to join after-hour business events
· Must participate in the On Call Rotation
Schedule: Monday – Thursday 8:30am to 4:00pm. Friday work may vary due to events or workload
Compensation:
· $18.00 + $1.00 / hour for being an on-call participant
· PTO accrual after 90 days
· Holiday pay after 90 days
· Weekly pay period
(No healthcare benefits are provided at this time)