Senior Analyst, Installation & Readiness
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- Location
- Atlanta, Georgia
- Work type
- Onsite
- Posted
- 1 week ago
- Apply on
- homedepot.wd5.myworkdayjobs.com
About this role
Overview
Bonus Eligible
401(k) Company Matching
Employee Stock Purchase Program
Company Overview
What’s the best place we’ve ever built? The place where we work. At Home Depot, our goal is to provide the highest level of service, the broadest selection of products, and the most competitive prices. As the world’s largest home improvement specialty retailer, we operate more than 2,200 retail stores across North America. And each of our associates are focused one thing — helping our customers build and improve their homes, businesses, and ultimately their lives.
Job Description
Position Purpose:
The ISE Senior Analyst, Installation & Readiness is responsible for ensuring project readiness before deployment and for driving resolution of key issues for projects that directly impact customers shopping experiences in Home Depot stores. This position partners with multi-functional teams consisting of approximately 10- 15 individuals from across the enterprise. In addition to showing innovative thought leadership, the individual in the role will be required to utilize communication, presentation and creative problem solving skills to evaluate and drive projects through to completion.
Key Responsibilities:
- 65% Evaluate upcoming projects to ensure readiness (instructions, products/materials on hand, MET/3PL training, etc.)
- 25% Partner with MET and issue resolution teams to drive execution and resolve pervasive issues in a timely manner
- 10% Report out on execution metrics and drive best practice learning to enhance planning, readiness, and resolution
- processes
Direct Manager/Direct Reports:
- This position reports directly to the Senior Manager of Merchandising Services Projects.
- This position has no direct reports.
Travel Requirements:
- Typically requires overnight travel 5% to 20% of the time.
Physical Requirements:
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
Preferred Qualifications:
- Prior experience effectively managing highly matrixed, complex projects
- Strong written and verbal communications skills, presentation and facilitation skills
- Proficient in: Microsoft Office Suite including Excel, PowerPoint, Project, and Word
Minimum Education:
- The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Minimum Years of Work Experience:
- 2
Competencies:
- Highly organized.
- Excellent written and verbal communication skills.
- Strong ability to multi task and handle competing priorities at once.
- Strong decision making and problem solving skills.