Senior Level Customer Service Jobs in Massachusetts

25 open roles · newest first · updated daily

25 customer service roles open in Massachusetts right now. The hard part is picking which ones to chase.

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Experience level

All levels No Experience Required73 Entry Level114 Mid Level24 Senior Level25

Category

All3,288 Sales256 Finance and Accounting269 Engineering361 Business Operations214 Research and Development (R&D)235 Project and Program Management332 Healthcare Services - Allied Health37 Information Technology249 Software Development195 Healthcare Services - Nursing15 Customer Service25 Marketing149 Data and Analytics114 Food and Beverage Services8 Supply Chain / Logistics / Procurement64 Product Management123 Legal and Compliance101 Business Development109 Healthcare Services - Advanced Practice73 Human Resources82 Protective Services5 Administrative & Clerical Support21 Quality Assurance55 Skilled Trades - Manufacturing and Industrial16 Transportation Services3 Custodial Services0 Skilled Trades - Maintenance and Repair12 Design36 Communications and Public Affairs29 Education services12 Healthcare Services - Pharmacy6 Social Services1 Skilled Trades - Construction10 Skilled Trades - Mechanical and Electrical6 Environment, Health, and Safety15 Consulting Services10 Creative and Art Services6 Finance5 Strategy and Program Management4 Healthcare Services - Veterinary2 Skilled Trades - General Labor0 Business Consulting1 Management Consulting1 Research and Development1 Strategy and Consulting2 Management2 Architecture1 Government Agencies and Departments0 Investment Management1 Insurance and Compliance1 Artificial Intelligence1 Risk Management1 Insurance1 Business Consulting and Strategy1 Solutions Architect0 Business Intelligence0 Developer Relations0 Retail0 Administrative0 Insurance Claims0 Program and Program Management1 Construction1 Strategy1 Strategy and Project Management1 Supply Chain1 Program Management1 Management and Program Management1 Medical Affairs1 Manufacturing and Industrial0 Insurance claims consultant1

Company	Job	Location	Salary	Posted
WHOOP	WHOOPDirector, Enablement- Membership Services OnsiteFull Time3d	Boston, Massachusetts	$130k - $175k/yr	3d	View
Gallagher	GallagherSenior Client Service Manager OnsiteFull Time4d	Westborough, Massachusetts	$79k - $131k/yr	4d	View
DoorDash	DoorDashSenior Manager, Performance Excellence OnsiteFull Time4d	San Francisco or New York City or Chicago or Seattle or Boston or	$143k - $211k/yr	4d	View
Klaviyo	KlaviyoDirector, Customer Success - Enterprise OnsiteFull Time5d	Boston or North America	$168k - $252k/yr	5d	View
Optum Health	Optum HealthPatient Relations Specialist – Remote in MA, CT, RI, NH, VT or NY RemoteFull Time5d	Massachusetts or Connecticut or Rhode Island or New Hampshire or Vermont or New York or Worcester	$60k - $107k/yr	5d	View
Independence Pet Group	Independence Pet GroupSenior Manager, Partner Success RemoteFull Time1w	Massachusetts	----	1w	View
Salesforce	SalesforceCustomer Success Manager, Higher Education HybridFull Time1w	Atlanta or Washington or Chicago or Boston or Seattle or Indianapolis	$123k - $186k/yr	1w	View
Palo Alto Networks	Palo Alto NetworksOnboarding CSM RemoteFull Time1w	Massachusetts or North America	$124k - $202k/yr	1w	View
Zillow	ZillowManager, Customer Success - Enterprise RemoteFull Time1w	United States or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Washington or Colorado or Hawaii or Illinois or Maine or Minnesota or Nevada or Ohio or Rhode Island or Vermont or Virginia or District of Columbia	$104k - $175k/yr	1w	View
Datadog	DatadogManager, Customer Success - Boston HybridFull Time1w	Boston, Massachusetts	$108k - $144k/yr	1w	View
Anthropic	AnthropicCustomer Success Manager, Top Accounts HybridFull TimeVisa Sponsorship2w	Boston or San Francisco or New York City or Seattle or Washington	$200k - $320k/yr	2w	View
Aimbridge Hospitality	Aimbridge HospitalityEmbassy Suites Boston at Logan Airport - Director Front Office OnsiteFull Time3w	Boston, Massachusetts	$80k - $82k/yr	3w	View
Maven AGI	Maven AGISenior Customer Experience Manager (CXM) – Strategic RemoteFull Time3w	----	$120k - $170k/yr	3w	View
Publicis Groupe Holdings B.V	Publicis Groupe Holdings B.VSenior Account Manager HybridFull Time3w	Boston, Massachusetts	$75k - $115k/yr	3w	View
ServiceNow	ServiceNowPrincipal Customer Success Manager - Veza RemoteFull Time3w	Waltham or California	$134k - $234k/yr	3w	View
Palo Alto Networks	Palo Alto NetworksChronosphere - Customer Success Architect RemoteFull Time1mo	New York City or Bridgeport or Boston or Baltimore or Harrisburg	$142k - $230k/yr	1mo	View
Salesforce	SalesforceCommerce Cloud (POS) Success Architect HybridFull Time1mo	Indianapolis or Chicago or Boston or Seattle	$123k - $186k/yr	1mo	View
Salesforce	SalesforceVP, Success Management - Portfolio Leader HybridFull Time1mo	Chicago or Boston or New York City or Atlanta or San Francisco	$222k - $427k/yr	1mo	View
Salesforce	SalesforceSuccess Architect- Agentforce HybridFull Time1mo	Indianapolis or Chicago or Boston or Seattle or Dallas or Irvine or Denver or Atlanta or McLean or Austin	$123k - $186k/yr	1mo	View
WHOOP	WHOOPDirector, Enablement Excellence- Member Services OnsiteFull Time1mo	Boston, Massachusetts	$130k - $175k/yr	1mo	View
Federal Reserve Bank of Boston	Federal Reserve Bank of BostonSenior Systems Configuration Analyst OnsiteFull Time2mo	Boston or New York or Kansas City or Atlanta or Minneapolis or Richmond	$72k - $109k/yr	2mo	View
Citizens Financial Group, Inc.	Citizens Financial Group, Inc.Director of Customer Experience – Commercial Banking HybridFull Time2mo	Boston or New York City or Philadelphia or Charlotte	$216k - $267k/yr	2mo	View
Genesys	GenesysCustomer Success Director RemoteFull Time2mo	North Carolina or Georgia or Florida or Pennsylvania or Virginia or Kentucky or Massachusetts or West Virginia or Indiana	$129k - $226k/yr	2mo	View
Instabase	InstabaseCustomer Engagement Manager RemoteFull Time2mo	Atlanta or Boston or Illinois or New York or Raleigh or Texas or United States or Virginia or San Francisco or Bengaluru	----	2mo	View
Salesforce	SalesforceMigration Delivery Senior Lead HybridFull Time2mo	Indianapolis or Chicago or Boston or Seattle or Burlington or Bellevue or Dallas or Washington or Atlanta	$150k - $227k/yr	2mo	View

Senior Level Customer Service Jobs in Massachusetts, updated daily

25 open customer service roles in Massachusetts, pulled directly from company career pages and refreshed daily, newest first. Pick a role and apply with a resume tailored to it using ApplyBolt.